The Identity Company is committed to ensuring digital accessibility for all users.
We continuously work to improve our website’s usability and compatibility with accessibility standards (WCAG).
If you experience any difficulty accessing our content, please contact support@theidentitymedia.com so we can assist promptly.
Service Policy / Engagement Terms
The Identity Company operates with transparency, professionalism, and a results-driven approach.
All service engagements are initiated through written confirmation outlining deliverables, timelines, and payment schedules.
Revisions, additional features, or extended timelines requested after project commencement may incur additional charges.
We maintain strict confidentiality for all client projects and data shared with us during the engagement period.
Our Commitment to Accessibility
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Requests, issues, and suggestions
If you encounter any accessibility barriers while using our website, or if you need assistance accessing any information, we’re here to help.
You can reach out to our Accessibility Coordinator using the details below:
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Accessibility Coordinator: The Identity Media Support Team
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Phone: +91 9623788300, 9209367431
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Email: theidentitymedia@gmail.com
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Office Hours: Monday to Friday, 10:00 AM – 6:00 PM (IST)
We value your feedback and are committed to improving the accessibility and usability of our digital platforms for all users.